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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Cancellations and Refunds
You may cancel your order within 24 hours by contacting our office by email at hello@copperskygiftingstudio.com or by calling our office at (520) 331-0880. Your refund will be processed by the next business day.
No refunds, exchanges or cancellations on orders that have been processed or have been shipped.
Claims for damaged items after shipment will be on a case by case basis only. It is the customer’s responsibility to provide proof of damage for consideration within 5 business days after delivery.
NO REFUNDS OR EXCHANGES ON CUSTOM GIFT ORDERS/SPECIALTY GIFT ITEMS.
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